Click on the links below for the latest news on medical negligence and mismanagement.
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New Healthcare Commision report: patients want trusts to say sorry more often - 07/04/2008
A report out today from the Healthcare Commission is urging NHS trusts to improve complaints handling, with key proposals including acknowledging and apologising for mistakes. Complaints about a lack of basic nursing care, poor communications, overly brisk GP consultations and a lack of help for mental health service users are among the key issues patients raise.
